SHIPPING & RETURNS

SHIPPING POLICY

Shipping within the mainland UK is free.

All items will be posted with a Tracking Number and Signature requirment

International Shipping: will be an added cost and pricing will be reflected depending on the final destination country

Please note: Some countries will have local import taxes and duties which are the responsibilities of the purchaser

Our dedicated postal days will be Tuesday and Thursday

Depending on our work load we will always try to get your order out and in the mail on the next business day.

Please consider postal times within your own deadlines when ordering.

RETURN & EXCHANGE POLICY

Returns will not be accepted unless an item is defective, in that event we will remake or replace your item. Please contact us on receiving your item if you believe the item is defective

You are purchasing a real leather item, Leather hides with come with natural marks and highlights that make the item you purchase unique. When selecting an item in our store, we will give you all the details required to help with your selection. We hope this will help you make your selection and purchase with confidenc. We highly recommend that if you have any questions during your selection process please ask, we are more than happy to explain or give more details.

Damaged or Missing Orders, If your order arrives damaged or gets lost during shipping, please contact us so we can file a claim. Please save all damaged packaging and goods for claim as evidence, Damage claims must be lodged with 5 days of receiving your item. Please visit our Q+A or contact us if you have related questions